Working with CPHP Post Formal Referral

After a formal workplace referral has been made, the referral source can expect the following from CPHP.

Expect the following during the course of the evaluation:

• Clinician will inform the referral source that the client attended the intake appointment.
• At intake, the referred individual is provided a check list of things to do as a part of the evaluation.
• CPHP will correspond during the course of the evaluation with the referring party and will inform them of the evaluation conclusions, including recommendations for treatment and/or monitoring.
• CPHP may recommend that the client complete additional testing or evaluation if there is a need for a more detailed assessment to help refine our clinical opinion. The physician will be financially responsible for additional assessments or treatment.
• It is the client’s responsibility to follow up with CPHP and keep us apprised of any changes in their status.

The Referral Party should be aware of the following:

• The best and primary contact for you at CPHP is the Clinician assigned to the client’s case.
• We will provide written report (s) to the referral party. (With the appropriate signed Release of Information form).
• We will request ongoing observations from the workplace about how the client is doing at work. This will help the client understand that they are perceived at work and will assist CPHP in our evaluation.
• We will correspond with the referring party regarding any non-compliance with the evaluation (for example: failing to attend appointments, sign necessary forms, urine drug screens, follow-up appointments, failed collateral contacts).
• CPHP may ask to speak with additional supervisors, collateral contacts, or workplace personnel, apart from those listed in the formal referral letter. (With the appropriate signed Release of Information form).
• CPHP is happy to assist in formulating a return to work plan when a physician has been out of work for a period of time.